Communication and Privacy

Your medical record is a confidential document. It is the policy of the practice to maintain security of personal health information at all times. Please refer to our Privacy Policy

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Patient Satisfaction

If you are not satisfied with our service, please contact us admin@lyndoch.org.au. We take complaints seriously and aim to resolve them quickly and fairly. Matters which are unable to be resolved within the practice may be referred to:

Health Services Commissioner 30th Floor, 570 Bourke Street, Melbourne, Vic, 3000
Phone: 1800 136 066 (toll free in regional Victoria) or 86015200
Email: hsc@dhs.vic.gov.au
Web: www.health.giv.gov.au

Australian Medical Association
PO Box 21, Parkville, Vic, 3052
Phone: 92808722
Email: ama@ama.com.au
Web: www.ama.com.au

Medical Practitioners Board of Victoria
Level 3, 1 Palmerston Crescent, South Melbourne, Vic, 3205
Phone: 96959500
Email: info@medicalboardvic.org.au
Web: http://medicalboardvic.org.au